2014 | Performance Anxiety

Can Performance Measurement and Reporting Help to Improve Canadian Healthcare?

26th Annual Health Policy Conference | February 24-25, 2014

Performance measurement in healthcare is aimed at enabling actors throughout the system to make better decisions. Across the globe, many jurisdictions are expanding their use of performance measurement and developing reporting mechanisms – with varying degrees of success.

In Canada, multiple provinces, health regions, and organizations have implemented some form of performance measurement and reporting activities. The investments in these activities, to date, have been modest, but are likely to require substantial additional resources in the future. What are the most promising approaches to using these tools to improve healthcare within a Canadian context? How much progress has really been made to date? How should we be approaching these activities in the future to ensure that we are getting the most value from our efforts?

On February 25, 2014 health care decision-makers and researchers convened in Vancouver to engage in a dialogue about:

  • The science of performance measurement;
  • Best practices for reporting on performance.

Download the conference summary document


8:30am | Welcome and Opening Remarks

Steve Morgan, University of BC
Sabrina Wong, University of BC
Heather Davidson, BC Ministry of Health

9:00am | The Science of Performance Measurement

Robyn Tamblyn, CIHR Institute for Health Services and Policy Research [Slides]
Stephen Peckham, London School of Hygiene and Tropical Medicine [Slides]

10:30am | Attribution of Performance to Sectors of the Health System

Heather Davidson, BC Ministry of Health [Slides]
Jean-Frederic Levesque, Bureau of Health Information, New South Wales
Jack Tu, Institute for Clinical Evaluative Sciences [Slides]
Victoria Lee, Fraser Health [Slides]

12:00pm | Summary of Morning Sessions

Steven Lewis, Access Consulting

1:15pm | Best Practices for Reporting on Performance

John Abbott, Health Council of Canada [Slides]
Diane Watson, National Health Performance Authority, Australia [Slides]
Kira Leeb, Canadian Institute for Health Information [Slides]

2:45pm | Patients and Performance Measurement

Caryl Harper, BC Ministry of Health [Slides]
Lena Cuthbertson, BC Ministry of Health [Slides]
Sholom Glouberman, Patients Canada [Slides]

4:00pm | Where to From Here?

Steven Lewis, Access Consulting

4:15pm | Poster Reception