Crowd photo

As a leader of independent, policy relevant research and graduate training, UBC’s Centre for Health Services and Policy Research (CHSPR) is dedicated to fostering visionary research within a collaborative and innovative research environment. Our work engages and informs health policy on issues that matter to Canadians.


Featured Publication

Shaping the Future of Patient Experience Measurement in Canadian Healthcare

CHSPR faculty member Jason Sutherland edited the October 2017 issue of HealthcarePapers, exploring the thesis that the collection, reporting and use of patients’ and caregivers’ experiences with their healthcare should be greatly expanded. In the issue, CHSPR faculty members Sabrina Wong and Kim McGrail, and coauthors, write that securing providers’ support and engagement for improving patients’ care experience will be complex and multi-factorial, and will require new infrastructure for collecting care experience data that doesn’t complicate providers’ workflow, addresses differences in cultural perception of care experience, minimizes patients’ burden and overcomes limits of English-language instruments.

Sutherland JM. Shaping the Future of Patient Experience Measurement in Canadian Healthcare. Healthc Pap. 2017 Oct;17(2):4-6. Read more

Wong ST, Johnston S, Burge F, McGrail K, Hogg W. Measuring Patient Experiences: Is It Meaningful and Actionable? Healthc Pap. 2017 Oct;17(2):22-29. Read more


Recent Publications

Lavoie JG, Ward A, Wong ST, Ibrahim N, Morton D, O'Neil JD, Green M. Hospitalization for mental health related ambulatory care sensitive conditions: what are the trends for First Nations in British Columbia? Int J Equity Health. 2018 Oct 3;17(1):156. Read more

Browne AJ, Varcoe C, Ford-Gilboe M, Nadine Wathen C, Smye V, Jackson BE, Wallace B, Pauly BB, Herbert CP, Lavoie JG, Wong ST, Blanchet Garneau A. Disruption as opportunity: Impacts of an organizational health equity intervention in primary care clinics. Int J Equity Health. 2018 Sep 27;17(1):154. Read more

Ruton H, Musabyimana A, Gaju E, Berhe A, Grépin KA, Ngenzi J, Nzabonimana E, Law MR. The impact of an mHealth monitoring system on health care utilization by mothers and children: an evaluation using routine health information in Rwanda. Health Policy Plan. 2018 Aug 28. [Epub ahead of print] Read more

Sutherland J, Liu G, Crump T, Bair M, Karimuddin A. Relationship between preoperative patient-reported outcomes and hospital length of stay: a prospective cohort study of general surgery patients in Vancouver, Canada. J Health Serv Res Policy. 2018 Aug 13. [Epub ahead of print] Read more

Sobolev B, Guy P, Sheehan KJ, Kuramoto L, Sutherland JM, Levy AR, Blair JA, Bohm E, Kim JD, Harvey EJ, Morin SN, Beaupre L, Dunbar M, Jaglal S, Waddell J; Canadian Collaborative Study of Hip Fractures. Mortality effects of timing alternatives for hip fracture surgery. CMAJ. 2018 Aug 7;190(31):E923-E932. Read more

Thandi MKG, Phinney A, Oliffe JL, Wong S, McKay H, Sims-Gould J, Sahota S. Engaging Older Men in Physical Activity: Implications for Health Promotion Practice. Am J Mens Health. 2018 Aug 2:1557988318792158. [Epub ahead of print] Read more

Patel AR, Breck AB, Law MR. The impact of pharmacy-based immunization services on the likelihood of immunization in the United States. J Am Pharm Assoc (2003). 2018 Jul 31. [Epub ahead of print] Read more

Waibel S, Wong ST, Katz A, Levesque JF, Nibber R, Haggerty J. The influence of patient-clinician ethnocultural and language concordance on continuity and quality of care: a cross-sectional analysis. CMAJ Open. 2018 Jul 19;6(3):E276-E284. Read more

Woods RR, McGrail KM, Kliewer EV, Kazanjian A, Mar C, Kan L, Sam J, Spinelli JJ. Breast screening participation and retention among immigrants and nonimmigrants in British Columbia: A population-based study. Cancer Med. 2018 Jul 9. [Epub ahead of print] Read more

Lavergne MR, Hedden L, Law M, McGrail K, Ahuja M, Barer M. The impact of the 2008/2009 financial crisis on specialist physician activity in Canada. Health Econ. 2018 Jun 19. [Epub ahead of print] Read more

Wong ST, Hogg W, Burge F, Johnston S, French I, Blackman S. Using the CollaboraKTion framework to report on primary care practice recruitment and data collection: costs and successes in a cross-sectional practice-based survey in British Columbia, Ontario, and Nova Scotia, Canada. BMC Fam Pract. 2018 Jun 13;19(1):87. Read more

Musabyimana A, Ruton H, Gaju E, Berhe A, Grépin KA, Ngenzi J, Nzabonimana E, Hategeka C, Law MR. Assessing the perspectives of users and beneficiaries of a community health worker mHealth tracking system for mothers and children in Rwanda. PLoS One. 2018 Jun 7;13(6):e0198725. Read more

View more publications

By Topic | By Type | By Author | By Year